What competencies do Experience Designers need today and tomorrow? Niels Jensen and Andy Sontag …Experience designers need to understand: How are expectations created? What are emotions? What triggers emotions? How does memory function? — Christian Jantzen, Experience Design Professor at Ålborg … Continue reading Five Competencies for Experience Designers
Interview with Brandon McNeely Where are you located? A beautiful tree-filled neighborhood in Philadelphia, PA, USA. Where do you work? Backe, we’re a relationship-centered brand communications agency outside of Philadelphia, PA. What initially drew you to the practice/concept of experience … Continue reading Brandon McNeely
Carola Verschoor, Author of Change Ahead: How Research and Design are Transforming Business Strategy and Founder of: groh-innovation.com, Netherlands Interview by Andy Sontag, Kaos Pilots, Denmark What is Experience Design? The key value that experience design brings is its integrative … Continue reading Carola Verschoor
Interview by Patricia Gallot-Lavallée “My dream honeymoon? Bora Bora: the turquoise lagoon, the bungalow on the water…” dreamily utters Jennifer, a bride-to-be. Bora Bora: a bucket list destination. Newlyweds come from all over the world, crossing it off their list of … Continue reading How the InterContinental Bora Bora Resort creates ultimate luxury honeymoon experiences
Dr Faye Miller “It’s not just a _____, it’s an experience.” Substitute the blank space above with just about anything these days (car, meal, city, website, course, concert, charity, therapy), and you get the unofficial catch cry of the early … Continue reading What is experience design?
Nicole Leaper What is experience design for learning? Information experiences are changing and require a deeper understanding of human psychology and behavior in order to meet the needs of learners. When a design team is challenged to create a learning … Continue reading Learning by design: experience design for informal learning environments
Dr Rafael Gomez The medical health device industry is on the precipice of fundamentally changing our lives. With the rise of portable, wearable and implantable medical devices we are entering an era of previously unimagined level of information about our … Continue reading Patient experience design and the future medical health device landscape